Director of Planning and Operations, GovEx

Johns Hopkins University seeks a Director of Planning & Operations, GovEx for the Bloomberg Center for Government Excellence (GovEx). GovEx supports and coaches’ local government leaders and their teams to build a data-driven public sector that fairly and justly uses data, research, and analytics to better understand complex issues, engage residents, and implement policy interventions that lead to equitable outcomes and transforms the standard of living for underserved residents.

The Director works under the direct supervision of the GovEx Executive Director and will act as the centers chief of staff. The Director plays a critical role in supporting the Executive Director to plan and coordinate the overall work of the center, to optimize coordination among and communications between members of the GovEx leadership team, to communicate priorities and updates to GovEx staff, and to manage special initiatives and projects. The Director serves as a trusted broker between the Academic and Cultural Center (ACC) that houses GovEx, the university, external partners, and donors/funders to address the operational requirements of the center in support of the achievement of the centers strategic goals.

The Director of Planning & Operations is a senior-level position and a member of the GovEx leadership team. The Director is required to capably represent the Executive Director at meetings and external events and must have the professional acumen and forward-thinking mindset to advance the centers strategic priorities.

GovEx is committed to working with communities that are focused on ending legacies of structural, entrenched racism and oppression. The Director must be willing to consider how reimagined government, knowledge, and engagement models may contribute towards the dismantling of these legacies.

Specific Duties & Responsibilities

  • Supports the Executive Director to develop plans to achieve impact and goals and address center priorities by serving as a strategic partner and operations leader.
  • Provides leadership to the center by prioritizing operational requirements, processes and communications.
  • Works with the Executive Director and members of the GovEx leadership team to set and implement strategic plans, identify operational requirements and develop metrics for success.
  • Serves as the center liaison with and between the ACC and university to ensure that operational requirements are prioritized and addressed.
  • Leads and coordinates development activities associate with new proposals for grants and contracts supporting new or expanded projects and initiatives.
  • For key meetings, engagements and events, coordinates development of and manages meeting agendas, provides support and facilitation of discussions and drives identification and assignment of next steps.
  • Works closely with GovEx communications staff to prepare the Executive Director for external communications and engagements (e.g., releases, speaking engagements, and press interviews).
  • Represents the center, Executive Director and university in key external meetings and engagements, when appropriate and necessary.
  • Builds and maintains strong relationships with city leaders, elected officials, community stakeholders, foundation partners, and other critical external partners.
  • Promotes an inclusive and equitable environment for all staff.
  • Leads with integrity and maintaining the highest standards of confidentiality.
  • Performs other duties, as assigned.

Minimum Qualifications

  • Masters Degree in Public Policy or Public Administration.
  • At least five year’s experience in the fields of public sector performance management and measurement and coaching in data-use practices.
  • Experience managing staff, diverse teams and complex initiatives and projects.
  • Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula.

Preferred Qualifications

  • Understanding of government, including experience working with cities, states, or national agencies.
  • Government transformation and program delivery experience, changing how government works to serve residents and delivering results-oriented programs, from design to implementation to storytelling and impact measurement.
  • Strategic project management skills including experience with managing teams.
  • Policy experience to support the work of the Executive Director and to help ensure that the work of GovEx is aligned with the needs and priorities of cities.


Classified Title: Sr. Program Manager 
Working Title: ​​​​​​​Director of Planning and Operations, GovEx   
Role/Level/Range: ATP/04/PG  
Starting Salary Range: $96,950-$133,350-$169,760 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday 8:30am-5pm 
Exempt Status: Exempt 
Location: ​​​​​​​Hybrid/Homewood Campus 
Department name: ​​​​​​​-Ctrs for Govt Excellence & Public Innova  
Personnel area: Academic and Business Centers 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here:

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
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Accommodation Information

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