Program Administrator

Program Administrator

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The Bloomberg Center for Government Excellence at Johns Hopkins University (GovEx or the Center) seeks to hire a Program Administrator to join our team of government, data, and performance practice experts to support senior government leaders across the United States, Canada, and Latin America to use data to get better results for residents.

GovEx’s Office of Data Programs works directly with mayors and city leaders to empower them to improve the lives of their residents through the effective use of data. This team provides advising, coaching, training, and technical assistance to support cities in assessing and improving data capacity, enhancing city services and operations, evaluating programs, monitoring performance, and advancing data-informed approaches to solving challenges.

The Program Coordinator plays a critical role as part of the Data Programs team, supporting efficient team operations by organizing and managing resources, facilitating communication and workflows, coordinating project management tasks, managing client data, and coordinating team meetings and travel logistics.

Since 2015, GovEx has supported over 10,000 public sector leaders in 37 countries, and over 568 cities, counties, and states by providing coaching and technical assistance; research and analytics; training and capacity building; and human resource support. GovEx is a recognized leader in the provision of public sector training to upskill employees and improve data practices through self-guided courses and instructor-facilitated learning.

GovEx is dedicated to supporting governments in leveraging the power of data to identify, understand, and dismantle legacies of structural and entrenched racism. We seek candidates who are committed to using data-driven approaches to promote equity and justice in communities.

Specific Duties and Responsibilities

  • With oversight and direction from the Senior Director and Program Managers, the Coordinator plays a critical role in supporting the lifecycle of program delivery from outreach and recruitment, planning, and execution, to monitoring and close-out. Duties include,
  • Coordinate logistics for external meetings, workshops, and training sessions to include travel coordination, materials preparation (e.g., draft agenda, collect relevant information), note-taking, and follow-up action items.
  • Schedule, create agendas and facilitate internal team meetings using agile methodology values, principles and practices.
  • Facilitate and improve operating practices, processes, and procedures (e.g., document management, forms control, standard operating procedure manual updates, etc.). Maintain accurate records, documentation, and files related to the programs.
  • Oversee data entry processes and advise staff on best practices. Serve as a data steward, collecting, maintaining, reviewing, and analyzing stakeholder data to ensure quality, consistency, and accuracy in database management.
  • In partnership with the Communications team and Program Managers, develop and execute communications strategy for outreach and updates to key stakeholders participating in GovEx programs.
  • Assist in the creation and maintenance of project plans, schedules, and workflows. Track partner and client requests to support the Senior Director in managing internal capacity and coordinating timelines across programs and projects.
  • Track and monitor the progress of projects and programs leveraging internal tools and software (such as AirTable, ASANA, and Hubspot); and prepare status reports for key internal and external stakeholders.
  • Maintain a centralized project calendar to ensure timelines and deadlines are met.
  • Assist with preparation of reports and summaries for management, funders, or partners.
  • Serve as a point of contact between program teams and internal Offices, facilitating regular communication through status updates, meetings, and reports.
  • Conduct and synthesize desk research as advised by the Senior Director.
  • Perform routine administrative functions as needed, including scheduling, notetaking, and document management.
  • Assist in tracking expenses and managing program resources.
  • Participate in cross-departmental projects requiring administrative support.

Special Knowledge, Skills, & Abilities

  • Experience working in and/or with local, state, or national governments.
  • Knowledge of local or state government data and performance management practices is an asset.
  • Successful experience in program management and project management of complex initiatives from design to completion.
  • Ability to collect and synthesize information.
  • Strong professional writing, public speaking and training skills.
  • Ability to manage complex relationships with program stakeholders and funders.

Minimum Qualifications

  • Bachelor’s Degree.
  • Two years related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

  • At least 3 years of experience working in public policy, public administration, or a related field, particularly within local or state governments.
  • Understanding of data and performance management concepts and usage in non-profit settings.

 

 

Classified Title: Program Administrator 
Role/Level/Range: ATP/03/PB  
Starting Salary Range: $46,200 – $80,800 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday – Friday 8:30am-5pm 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Ctrs for Govt Excellence & Public Innova  
Personnel area: Academic and Business Centers  

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 1-2 days a week
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