Lincoln, NE developed 132 performance indicators to measure the City’s progress toward the 39 goals in the eight outcome areas.
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Being ‘Sensitive’ about Data Sensitivity
Open data is great because it’s open. But not all data is meant to be open. A lot of it is “sensitive.” What could be “open data” is often classified as “sensitive data” to protect the personal information and identity of individuals. Sensitive data may be restricted...
Performance Measures – How Less Becomes More
One day last fall, I was talking with a colleague about a question that had come up from our partners in Baltimore’s performance management program, CitiStatSMART. Those folks were looking to identify key performance indicators (KPI) to use with certain city...