Sep 13, 2017 | Blog
Lincoln, NE developed 132 performance indicators to measure the City’s progress toward the 39 goals in the eight outcome areas. On its Taking Charge website, the city displays justification and support for each performance measure and describes the strategy to achieve...
Sep 13, 2017 | Blog
Richmond is in the process of aligning its priorities, goals, and metrics. The city has identified 44 KPIs in its seven focus areas to track progress toward the city’s strategic priorities. Richmond tags each Key Priority Indicator (KPI) to the associated initiative...
May 20, 2016 | Blog
Open data is great because it’s open. But not all data is meant to be open. A lot of it is “sensitive.” What could be “open data” is often classified as “sensitive data” to protect the personal information and identity of individuals. Sensitive data may be restricted...
Apr 16, 2016 | Blog
One day last fall, I was talking with a colleague about a question that had come up from our partners in Baltimore’s performance management program, CitiStatSMART. Those folks were looking to identify key performance indicators (KPI) to use with certain city...
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