Recapping the International Open Data Conference
Sunshine. Tapas. Open Data. These three things (not necessarily in that order) sum up the International Open Data Conference (IODC) that three members of the…
Blog
Data Quality (September 2016 Office Hours)
High quality data allows for better delivery of services, more trustworthy insight, and clearer actionable intelligence. Short-term data collection (weeks/months) efforts often use tools like…
Three Ways Data Quality Challenges Arise
Data influences our lives in a myriad of ways every day. We use it to choose restaurants, get us to destinations faster, combat gun violence,…
Sensational Cities
How is Kansas City's streetcar helping the City make dangerous buildings safer? With its new smart city corridor, Kansas City, Missouri is using real time data and analyses…
Is Civic Tech Dead?
I met Melissa Kraft, Chief Data Officer in Denton, Texas, at West Oak Coffee Bar on a Tuesday last April for the Little D Open…
Opening 311 Data (July 2016 Office Hours)
Customer service data such as calls to a city’s 311 center provides leaders with insights into the pulse of a city and the needs of…
Settling the “Gotcha PerformanceStat” Debate
Gotcha is a word that often unsettles many managers in performance management programs. For the most part, managers get frightened about anything performance if there…
Performance Based Budgeting (June 2016 Office Hours)
Many cities see “performance-based budgeting (PBB)” as a fundamental and powerful practice in their governing transformation. But how do you turn an existing budgeting process…
Don’t Build A Dashboard Until You Read These Three Tips
If you’re thinking about building a public, online performance dashboard to update your constituents, you’re not alone. Dashboards are a popular way to get a bird’s…
What do gang members and bike advocates have in common?
What do gang members and biking advocates have in common? They are passionate, critical, and aggressive. And if a city engages them smartly and strategically,…