Bloomberg Cities: Giving frontline staff the power to make exceptions—and improve outcomes

Amy Edwards Holmes, who joined GovEx as Executive Director in 2022, stepped down from the position on Feb. 7. Before...

Last week, at GovEx’s event to mark the 10th anniversary of the Digital Accountability and Transparency (DATA) Act, Robert Shea, a former leader at the White House Office of Management and Budget, described the Act as “the most significant advancement in government...