How To

When Denise McKay, Director of the Department of Personnel Management, took her new position with the City of Jackson, it took 84 days to get…

One day last fall, I was talking with a colleague about a question that had come up from our partners in Baltimore’s performance management program,…

Think for a moment about all of the things you used this morning. Your tooth brush, your coffee cup, the handle on your front door:…

For governments, performance-based budgeting uses evidence to maximize the allocation of funds toward programs that work and away from those that don’t. Performance-based budgeting is…

Data Science Courses For a list of Data Science programs across the United States, offered by major universities and colleges, check out this data visualization.…

A city dashboard’s primary goal is to give citizens a clear, user-friendly tool to see how well their city is doing. When designing your dashboard,…

Data can be powerful. But to really harness your data, you need people skilled in analysis, data management, and data-informed decision-making. Many cities are taking…

Policy and program decisions are frequently seen as political, backroom dealings, closed to the public. However, opening up conversations about legislation and government programs for…

Cities can release information in a variety of formats including raw datasets and bulk data, applications, visualizations, application programming interfaces (APIs), maps, reports, infographics, and…

Cities are using a variety of methods to help their communities address concerns and get in touch with government more easily. By interfacing with residents…