Examples of Excellence

Since closing its city center to most traffic and launching Europe’s first free-flowing bike share, the Municipality of Florence has become one of the most…

Lincoln, NE developed 132 performance indicators to measure the City's progress toward the 39 goals in the eight outcome areas. On its Taking Charge website,…

Richmond is in the process of aligning its priorities, goals, and metrics. The city has identified 44 KPIs in its seven focus areas to track…

For the Safer Streets priority, Baltimore, MD’s Results Team is made up of representatives from the Police Department, Office of Emergency Management, Transportation, Budget Analyst,…

Chattanooga, TN, releases its budget proposal scoring criteria to ensure a level playing field for all proposal writers. In 2016, the city revised its proposal…

Let’s look at how to truly practice accuracy, step by step, using a city permitting as a case in point... A new city manager wants…

“Infographics” and its sister “data visualization” may be some of the buzziest buzzwords there are today, especially in government. However, simply calling something an infographic…

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Andrew Nicklin and Carter Hewgley​ share the top three things they wish they knew when starting out in Open Data and Performance Analytics. Kansas City…